Terms and Conditions

Welcome to Proficient Digitizing. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our services, you agree to comply with the following terms and conditions.

1. Services Overview
Proficient Digitizing provides high-quality digitizing services for embroidery and related designs. By placing an order, you acknowledge that you have read and agreed to our terms.

2. Orders and Payments

• All orders must be placed through our website or by contacting us directly.
• Payment is required in advance for all services, unless otherwise agreed. We accept payments through secure online methods.
• Any order placed will be processed once payment is received.

3. Turnaround Time

• Our standard turnaround time is [Insert turnaround time, e.g., 24-48 hours], depending on the complexity of the design.
• Rush services are available for an additional fee and are subject to availability.
• Delays may occur in certain circumstances, and we will communicate any unexpected delays to you promptly.

4. Revisions and Modifications

• We offer [Insert number of free revisions, e.g., two free revisions] per design. Any additional revisions may incur extra charges.
• Revision requests must be made within [Insert number of days, e.g., 7 days] of receiving the final design.
• We will do our best to accommodate reasonable modifications, but major changes outside of the original order scope may result in additional charges.

5. Refund Policy

• We aim for complete customer satisfaction. If you are not satisfied with our services, please contact us within [Insert number of days, e.g., 7 days] of receiving your design.
• Refunds are provided only in cases where the final product does not meet the agreed-upon specifications or is unsatisfactory, subject to our review.

6. Intellectual Property

• You acknowledge that any designs, logos, or materials submitted to us for digitizing are either owned by you or you have obtained the necessary rights to use them.
• Proficient Digitizing is not responsible for any copyright infringements resulting from the use of designs submitted by customers.
• We reserve the right to refuse any work that violates copyright laws or contains inappropriate content.

7. Confidentiality

• All designs and customer information are treated with strict confidentiality. We do not share, sell, or disclose your information to third parties without your consent.
• Our digitized files are stored securely and are not used for any purpose other than completing your order.

8. Limitation of Liability

• Proficient Digitizing will not be held liable for any direct, indirect, or consequential damages arising from the use of our services.
• We are not responsible for errors in the final product if they are based on incorrect information provided by the customer.

9. Changes to Terms and Conditions

• We reserve the right to update or modify these terms at any time. It is your responsibility to review the terms regularly. Continued use of our services constitutes acceptance of the updated terms.

Contact Us
If you have any questions or concerns regarding these terms, please contact us at Whatsapp, OR Email Us.